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Personal Online Banking User Guide
If there were 25 hours in a day, you'd use them all. You have
a lot of things on your schedule that are important. We want to help you make the
most of every minute! That's why we're happy to announce Personal Online Banking
with Fort Collins Commerce Bank.
With Personal Online Banking, you'll have more time for the truly important things.
Our banking resources will be at your fingertips 24 hours a day - ready when you
are. While making your cash work harder, Personal Online Banking can also make your
life easier. Bill payments can be set up to pay every month automatically. Other
transactions will take a fraction of the time you may be spending now.
What You Need
All you need to use Personal Online Banking is any computer that can access the
Internet, plus a secure browser, the latest releases of Netscape, Internet Explorer
and America Online are usually compatible, with a few exceptions. Please contact
us for information about a specific version or browser type.
How Much Does it Cost?
There is no additional charge for our customers to use Personal Online Banking in
order to access account information, download transaction files and transfer funds
between accounts.
Online Bill Payment is available for individuals and business
customers. Other than government taxing authorities, or court-directed payments
such as alimony or child support, this service allows you to pay virtually anyone
- companies or individuals - at any time. You can even schedule to pay recurring
bills, such as car, mortgage and insurance payments.
Personal Online Bill Pay is $5.00 monthly with the first 20 transactions at no charge.
A charge of $.50 will be incurred for each transaction thereafter.
How to Enroll
Online enrollment does require some verification on the part of the bank to protect
your privacy, so the service will not be active immediately. Generally, online enrollment
of Personal Online Banking takes 1-2 business days, and online enrollment of Bill
Pay takes 3 business days.
New customers are invited to visit us at Fort Collins Commerce Bank to apply for
an account and enroll in Personal Online Banking. We are located at Fort Collins
Commerce Bank, 3700 South College Unit 102 · Fort Collins, CO · 80525
and our phone number is (970) 204-1010.
How to Get Help
We're here to answer your questions during our regular
business hours at (970) 204-1010, or if you have questions about a payment on Bill
Pay, please contact our Bill Pay provider at 1-866-322-4533, 24 hours a day
Your Information is Secure and Private
You can feel as secure and confident as you do when you walk into a bank lobby.
Personal Online Banking uses the highest level of security in the industry to guard
the privacy of your account information and transactions. Get more security information here.
Get more information about Consumer Protection.
Protecting your privacy is important to us. To learn more, please review our Privacy Policy.
Click here to see our Personal Online Banking Services Agreement
Click here to see our Online Bill Payment Service Agreement
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